Director, Professional Services & Consulting
New
Z
ZscalerCybersecurity
Remote - USAFull-TimeDirector
Salary199,500 - 285,000 USD per year
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Job Details
- Experience
- 10+ years of progressive experience leading and scaling Professional Services, Technical Consulting, or Customer Delivery organizations; 5+ years of direct people-management experience
- Required Skills
- People Management
Requirements
- Demonstrated ability to use modern AI tools and technologies to improve workflow efficiency, delivery execution, and operational productivity.
- 10+ years of progressive experience leading and scaling Professional Services, Technical Consulting, or Customer Delivery organizations in enterprise software, cloud networking, or cybersecurity.
- 5+ years of direct people-management experience leading people managers, senior technical consultants, and engagement leads.
- Experience managing professional services delivery P&Ls, utilization, margins, and capacity models for an annual services run-rate exceeding $15M.
- In-depth understanding of the US public sector, including federal procurement, prime/subcontractor ecosystems, and compliance standards such as FedRAMP, NIST SP 800-53/207, and DoD SRG.
- Experience implementing AI-driven delivery frameworks, predictive analytics, or automation methodologies is preferred.
- Technical familiarity with SASE, SSE, ZTNA, SWG, and cloud workload protection architectures is preferred.
- CISSP, CISM, PMP, or equivalent enterprise cloud security credentials are preferred.
- Experience developing and monetizing service offerings, migration accelerators, and partner-led delivery programs is preferred.
Responsibilities
- Lead, mentor, and expand delivery consultants, project managers, and resident engineers supporting public sector deployments.
- Oversee Zero Trust platform rollouts across federal civilian, defense, intelligence, and SLED agencies.
- Manage regional capacity planning, resource utilization, billable margin, and backlog retirement.
- Partner with FP&A and Operations to forecast revenue and headcount needs.
- Serve as the senior escalation point for public sector customer leadership and strategic Federal System Integrators.
- Align delivery methodologies with FedRAMP High, DoD IL5, CJIS, and Zero Trust standards.
- Collaborate with systems integrators to scale delivery capacity and quality.
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