Business Operations Lead

New
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ShaperVenture building
Remote, USFull-TimeLead
Salary not disclosed
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Job Details

Required Skills
Business OperationsResearchProcess improvement

Requirements

  • Show experience handling ambiguous, demanding work and delivering results, whether in consulting or another high-throughput environment.
  • Find a path through ambiguity instead of waiting for one to be defined.
  • Manage multiple projects at once and move them forward quickly to a high bar.
  • Be resourceful when there is no obvious answer.
  • Be humble and hands-on, and comfortable doing the work yourself.
  • Be eager to learn how startups operate.
  • Work collaboratively across multiple teams and industries.
  • Bring high integrity and a strong moral compass.
  • Prior startup experience is not required.

Responsibilities

  • Take cross-functional operational projects from problem definition to resolution, often without a playbook.
  • Support Shaper's core operations and lead initiatives for its portfolio companies.
  • Address projects involving tools, scalable systems, strategic finance, and operations.
  • Identify broken processes, fix them, and make improvements repeatable.
  • Conduct hands-on research and vendor calls.
  • Build models and documentation.
  • Scope what a problem requires, identify options, and weigh trade-offs.
  • Work with Shaper's leadership team and involve relevant people when needed.
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