Senior Programs & Business Operations Lead
New
A
AirbnbConsumer marketplace
US - Remote Eligible. You must live in a state where Airbnb, Inc. has a registered entity.Full-TimeLead
Salary$204,000 — $249,000 USD
Apply NowOpens the employer's application page
Job Details
- Experience
- 12+ years in business operations, product operations, or strategy
- Required Skills
- SQLProduct OperationsStrategyBusiness Operations
Requirements
- Bring 12+ years of experience in business operations, product operations, or strategy.
- Have experience ideally at a marketplace or consumer platform.
- Demonstrate a strong analytical foundation, including comfort working with data and building measurement.
- Turn analytical insights into operating decisions.
- Have proven experience partnering with Product and Engineering on ranking, search, personalization, or merchandising.
- Navigate ambiguity and align senior stakeholders with competing mandates.
- Influence a technical roadmap at a senior level without owning it directly.
- Search, ranking, recommendations, or merchandising systems experience is a plus.
- SQL or equivalent hands-on analytics capability is a plus.
Responsibilities
- Define demand-side merchandising strategy, including placement, sequencing, and what is surfaced to which guests.
- Advocate for dynamic, context-aware ranking and represent the demand perspective in the roadmap.
- Prioritize discoverability experiments and translate results into decisions.
- Partner with Product and Engineering on matching, personalization, and ranking.
- Clarify ownership across merchandising, supply, and product, and drive alignment.
- Maintain the product-to-operations conversation during periods of reduced Product coverage.
- Build dashboards and measurement for discoverability, spotlights, and placement performance.
- Address analytics and tooling gaps that limit learning and iteration.
- Assess where merchandising investment pays off using data.
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