Senior Program Manager, Operations Excellence
New
J
JobgetherTransportation operations
Based in the United StatesFull-TimeSenior
SalaryTarget Base Salary: The stated salary range is $138,000–$179,000 for the US California market. Compensation may vary based on location, skills, and relevant experience; the exact range applicable to the Seattle-based position should be confirmed. Additional Compensation: Equity or commission-based compensation may be available, depending on the applicable compensation structure.
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Job Details
- Experience
- 5–10+ years of experience in operations, program management, or process improvement within a fast-paced environment.
- Required Skills
- SQLProcess improvement
Requirements
- Bring 5–10+ years of experience in operations, program management, or process improvement in a fast-paced environment.
- Have a bachelor’s degree; an MBA or another relevant advanced degree is a plus.
- Demonstrate success managing complex, cross-functional initiatives from problem definition through implementation and measurable results.
- Use advanced Excel, including Pivot Tables and VLOOKUPs; SQL experience is preferred.
- Have experience developing KPI frameworks, dashboards, and recurring performance management processes.
- Demonstrate the ability to improve efficiency, safety, compliance, reliability, and cost performance.
- Present recommendations and results to senior leadership and influence stakeholders across organizational levels.
- Manage competing priorities, coordinate multiple workstreams, and maintain accountability for outcomes.
- Experience in consulting, strategic finance, logistics, manufacturing, or a related operational field is relevant.
- Experience in transportation, fleet operations, safety, compliance, or technology-enabled operations is an advantage.
Responsibilities
- Identify operational inefficiencies and design scalable standard operating procedures across fleet operations, safety, compliance, and maintenance.
- Simplify workflows for inspections, audits, incident management, and maintenance cycles.
- Define performance indicators for fleet utilization, safety, compliance, and maintenance reliability.
- Develop dashboards and reporting frameworks for site, regional, and organizational performance.
- Establish recurring performance reviews that promote accountability and continuous improvement.
- Lead initiatives across Operations, Fleet, Safety, Finance, and Product, aligning stakeholders and clarifying responsibilities.
- Set project milestones, timelines, and measurable outcomes, and identify and mitigate operational risks.
- Lead rollout and adoption of new processes, tools, and performance frameworks.
- Conduct post-implementation reviews to refine processes.
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