Implementation Success Partner

New

QventusHealthcare technology

Remote, United StatesFull-TimeSenior

Salary120,000 - 150,000 USD per year

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Job Details

Experience: 8+ years of project/program management experience; 8+ years of professional experience working at a top healthcare consulting firm, digital health company, or health system; 8+ years of experience working cross-functionally with multiple teams.
Required Skills: SQLMicrosoft ExcelChange Management

Have 8+ years of project/program management experience and understand the business requirements and technical capabilities of enterprise SaaS implementations.
Have 8+ years of professional experience at a top healthcare consulting firm, digital health company, or health system.
Have 8+ years of cross-functional experience managing end-to-end project lifecycles and milestones.
Demonstrate experience leading large, complex implementations with executive engagement.
Have a track record of collaborating with Sales or pre-sales teams to scope, validate, and hand off enterprise deployments.
Understand perioperative metrics, processes, challenges, and solutions, and be able to engage hospital leaders and surgeons in strategic and operational discussions.
Be fluent in Epic, Cerner, or comparable EHR environments, including architecture, integrations, and workflow implications.
Have provider-side healthcare implementation experience; prior hospital-system project experience is required.
Bring strong quantitative and analytical skills, including experience using dashboards and reporting tools to drive adoption.
Be skilled at documenting and analyzing data using tools such as data validation dashboards, interpreting Java/SQL code, and complex Excel functions.
Be able to travel on average 25%–35%.
SQL query-writing experience and PMP certification are pluses.

Partner with Sales before delivery handoff to shape scope, validate feasibility, and set delivery expectations.
Define and manage enterprise deployment timelines for the Qventus Periop Solution across service lines and facilities.
Lead complex perioperative implementations involving multiple service lines, surgeon groups, and executive stakeholders.
Advise perioperative leadership and the C-suite on scope, risk, and operational strategy.
Build relationships across client organizations and influence executive and senior operational stakeholders.
Collaborate with Data Engineers, Product Specialists, Client Success Partners, and client teams to meet implementation needs.
Anticipate implementation risks, design mitigation strategies, and advise leaders on resolution paths.
Use Qventus dashboards and reporting tools to identify gaps, surface opportunities, and reinforce adoption.
Identify process improvements, close workflow gaps, and lead change management for sustained adoption.
Own assigned implementations, establish business outcomes, and create customer references.

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