Automation AI Manager (CRM)
L
LimangoE-commerce automation
Fully remotely from anywhere in PolandFull-TimeManager
Salary not disclosed
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Job Details
- Languages
- Good English skills; Languages: en C1
- Required Skills
- Business AnalysisData AnalysisProcess improvement
Requirements
- Experience in process automation, process improvement, business analysis, or a comparable role.
- Experience with workflow and automation tools such as n8n.
- Good technical understanding.
- Strong analytical skills and the ability to combine and interpret data from different sources.
- Good English skills for working in an international environment.
- Organizational skills to prioritize tasks and manage multiple projects simultaneously.
- A hands-on, detail-oriented approach to business-critical workflows.
Responsibilities
- Analyze existing processes with business teams and identify opportunities for AI-driven automation.
- Design and implement AI-powered solutions, including workflow automation and intelligent data processing.
- Simplify processes before automating them, using workflow tools such as n8n, integrations, and AI solutions.
- Identify automation and AI use cases, assess them with business cases, and run quick pilots.
- Define KPIs such as hours saved, lead times, error rates, and costs, and track automation impact.
- Document, monitor, and develop automations, including error handling, access rights, and fallbacks.
- Advise business teams, manage expectations, and provide training and best practices.
- Align priorities with stakeholders and collaborate with CRM, Graphic, Shop, IT, and Machine Learning teams.
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