Automation AI Manager (CRM)

L
LimangoE-commerce automation
Fully remotely from anywhere in PolandFull-TimeManager
Salary not disclosed
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Job Details

Languages
Good English skills; Languages: en C1
Required Skills
Business AnalysisData AnalysisProcess improvement

Requirements

  • Experience in process automation, process improvement, business analysis, or a comparable role.
  • Experience with workflow and automation tools such as n8n.
  • Good technical understanding.
  • Strong analytical skills and the ability to combine and interpret data from different sources.
  • Good English skills for working in an international environment.
  • Organizational skills to prioritize tasks and manage multiple projects simultaneously.
  • A hands-on, detail-oriented approach to business-critical workflows.

Responsibilities

  • Analyze existing processes with business teams and identify opportunities for AI-driven automation.
  • Design and implement AI-powered solutions, including workflow automation and intelligent data processing.
  • Simplify processes before automating them, using workflow tools such as n8n, integrations, and AI solutions.
  • Identify automation and AI use cases, assess them with business cases, and run quick pilots.
  • Define KPIs such as hours saved, lead times, error rates, and costs, and track automation impact.
  • Document, monitor, and develop automations, including error handling, access rights, and fallbacks.
  • Advise business teams, manage expectations, and provide training and best practices.
  • Align priorities with stakeholders and collaborate with CRM, Graphic, Shop, IT, and Machine Learning teams.
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