Freelance Customer Service Officer
New
P
PRISM+Consumer electronics
PhilippinesContract
Salary not disclosed
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Job Details
- Languages
- Fluent in both English (Both written and speaking)
- Required Skills
- Problem SolvingCustomer serviceData entry
Requirements
- Fluent in written and spoken English.
- Previous experience in customer service or a related field.
- Strong communication and interpersonal skills.
- Ability to multitask and work well under pressure.
- Attention to detail and problem-solving skills.
- Proficient in using customer service software and tools.
- Reliable internet connection and an appropriate work-from-home setup.
- Data entry and management skills.
- Social media moderation is a plus.
Responsibilities
- Respond to customer inquiries and provide accurate information and assistance.
- Troubleshoot and resolve customer issues related to products.
- Communicate with customers in a timely and effective manner.
- Collaborate with internal teams to address customer concerns and provide feedback for improvements.
- Maintain knowledge of products, promotions, and company policies.
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