Manager, Clinical Stewardship Operations (RN)
New
T
Twin HealthDigital health
Location: Remote, USAFull-TimeManager
SalaryThe compensation range for this position is $150,000 - $165,000 annually.
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Job Details
- Experience
- 5+ years of combined clinical and non-clinical experience
- Required Skills
- Project Management
Requirements
- Hold a Registered Nurse (RN) credential; a BSN is preferred.
- Bring 5+ years of combined clinical and non-clinical experience, including onboarding, program management, and client-facing work.
- Have experience in a health plan, PBM, health system, digital health, or care management setting.
- Have experience with health benefits, health and wellness, health plans, or health systems.
- Demonstrate project management skills, organization, attention to detail, and the ability to execute on time.
- Be able to manage conflicting priorities and work in a fast-paced environment under time constraints.
- Be proficient with Google applications and project management tools such as Monday.com and MS Project.
- Have experience working with technical and data teams on data exchange, file specifications, encryption, transmission, and testing.
- Medication management, formulary or utilization management, or prescriber engagement experience is preferred.
- Experience with GLP-1 therapies or chronic disease and metabolic care is preferred.
- PMP or similar certification and prior people management experience are preferred.
Responsibilities
- Establish and maintain relationships with client stakeholders, executives, and clinical leaders.
- Serve as the clinical subject matter expert for stewardship within Client Operations & Partnerships.
- Implement stewardship programs end-to-end across a portfolio of clients.
- Lead discovery sessions and design tailored solutions based on client priorities, formularies, prescriber landscapes, and goals.
- Oversee configuration, testing, and validation of client-specific program logic.
- Analyze client data before and after launch and prepare client-facing presentations and reports.
- Manage complex implementations, project plans, stakeholder meetings, risks, escalations, and launch readiness.
- Coordinate with client technical leads and third parties on data access, file management, transfer, validation, and issue resolution.
- Develop implementation work plans, templates, playbooks, and cross-functional SOPs.
- Mobilize internal teams and provide clinical input for client opportunities and ongoing program improvement.
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