Operations Support & Strategy Manager
New
W
WelbeHealthHealthcare operations
Location: Remote, USA; Must be currently located and residing in the state of California (Southern California preferred)Full-TimeManager
Salary$109,240 — $144,197 USD; Compensation consists of base salary plus bonus.
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Job Details
- Experience
- Minimum of four (4) years of project and process improvement experience in the healthcare industry
- Required Skills
- Project ManagementData AnalysisCross-functional Team LeadershipMicrosoft OfficeProcess improvement
Requirements
- Hold a bachelor’s degree.
- Have a minimum of four years of project and process improvement experience in the healthcare industry.
- Bring experience in a healthcare or clinic setting and independently manage full-scope healthcare operations initiatives with minimal direction.
- Have experience facilitating complex clinical operations improvement initiatives and directing junior team members on sub-workstreams.
- Have experience leading teams with direct reports, including hiring, onboarding, training, feedback, and mentorship.
- Demonstrate Microsoft Office competency.
- Have experience with Electronic Medical Records platforms.
- Be comfortable with 20–25% travel based on projects and business needs.
- Be willing and able to work a varied schedule that may include evenings, nights, weekends, and overtime.
- Lean Six Sigma certification or related process improvement methodology experience is highly desired; Black Belt is preferred.
- PACE experience is highly desired.
Responsibilities
- Manage end-to-end enterprise operations improvement initiatives to create simplified, repeatable, and scalable processes.
- Create and deliver presentations on indicators of clinical excellence.
- Develop training, job aids, SOPs, workflows, and other operations improvement materials.
- Contribute to operations playbooks, role-specific handbooks, checklists, and departmental guides.
- Create and lead cross-functional work groups for initiatives spanning shared functions and market operations.
- Use complex data to inform recommendations.
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