Program Manager, Insurance Software Implementation

New
J
JobgetherInsurance software
Based in the United States; Work remotely from most locations in the United States.Full-TimeManager
Salary125,000 - 165,000 USD per year
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Job Details

Experience
8–10+ years of experience delivering enterprise software or SaaS implementations for insurance or financial services organizations.
Required Skills
JiraAgile methodologiesNetSuiteRisk Management

Requirements

  • Bring 8–10+ years of experience delivering enterprise software or SaaS implementations for insurance or financial services organizations.
  • Demonstrate success leading complex software implementation programs with cross-functional teams and multiple vendors.
  • Understand Property & Casualty (P&C) insurance operations and the technology solutions that support them.
  • Balance direct client delivery ownership with team leadership, coaching, and mentoring in a player-coach model.
  • Have experience managing project delivery in a SaaS or enterprise software environment.
  • Bring knowledge of delivery governance, risk management, financial oversight, resource planning, and operational execution.
  • Have hands-on experience with Agile methodologies, Jira, NetSuite, and modern project delivery tools.
  • Have practical experience applying AI to implementation delivery, including improving execution, quality, reporting, or productivity.
  • Be able to work with executive stakeholders, client steering committees, and day-to-day delivery teams.
  • Be willing to travel occasionally within the United States and Canada.

Responsibilities

  • Own end-to-end execution of a portfolio of active SaaS implementation programs, meeting scope, timeline, quality, margin, and go-live commitments.
  • Personally lead at least one major customer implementation while coaching project managers and business analysts across other engagements.
  • Oversee project management activities and reinforce accountability, delivery discipline, and consistent execution practices.
  • Monitor delivery plans, estimates, risks, dependencies, financial performance, and stakeholder alignment, intervening when projects deviate.
  • Manage forecasting, margin performance, staffing alignment, resource utilization, and delivery transparency.
  • Coordinate execution across Development Leads, Architects, Product Owners, Quality Assurance teams, and other stakeholders.
  • Drive practical AI adoption in planning, execution, reporting, quality improvement, knowledge reuse, and delivery acceleration.
  • Partner with the PMO and business leadership to improve delivery standards, governance frameworks, templates, and operational consistency.
  • Engage client stakeholders and steering committees to align implementation outcomes with business priorities and measurable value.
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125,000 - 165,000 USD per year
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