Operations Specialist
New
R
RebuiltReal estate investment
Location: Remote (US), Central time business hours, with flexibility based on business needsFull-TimeEntry
Salary not disclosed
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Job Details
- Experience
- 1–3 years in operations, program coordination, sales support, training or a similar fast-paced role (strong internships count).
- Required Skills
- Google WorkspaceSlackTraining
Requirements
- Have 1–3 years of experience in operations, program coordination, sales support, training or a similar fast-paced role; strong internships count.
- Use AI tools hands-on to create finished work such as SOPs, training guides, slide decks, dashboards, simple web pages or reports.
- Have automated a manual process using AI or no-code tools, such as a workflow, script, spreadsheet automation or maintained AI-driven routine.
- Critically judge AI output and check it before sharing.
- Write clearly and concisely, turning messy processes into steps others can follow.
- Be comfortable running training sessions and explaining new tools to a skeptical audience.
- Be highly organized, track multiple moving pieces and close loops without reminders.
- Be proactive and drive work forward without waiting for the next step to be assigned.
- Be strong with Google Workspace, including Docs, Sheets, Calendar and Slides, and Slack.
- Be comfortable working asynchronously with remote teams across time zones.
- Use sound judgment about when to decide and when to escalate.
- Nice to have: exposure to real estate investing, wholesaling or a sales-driven environment; onboarding, training cohort or LMS coordination; SOP writing or knowledge-base maintenance; HubSpot or another CRM; Markdown/HTML, GitHub, Google Apps Script or SQL/Metabase; and a bachelor's degree or equivalent experience.
Responsibilities
- Own new-hire setup and onboarding, including system access, rosters, cohort calendars, communications and knowledge checks.
- Write and maintain SOPs and keep the knowledge base current.
- Coordinate weekly team meetings and skills practice, including agendas, materials, recaps and attendance.
- Build and deliver training for new tools or significant system updates, and announce process changes to the field.
- Gather user feedback and bug reports after launches, and close the loop with Product and Engineering on fast follows.
- Represent users in product design sessions and test new features in real workflows.
- Run recurring reports and routine operational tasks, back up peers during PTO, and turn repetitive work into AI or automation solutions.
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