Senior Manager, Total Rewards Operations

New
G
GitLabDevSecOps software
Remote, IndiaFull-TimeManager
Salary not disclosed
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Job Details

Required Skills
People ManagementGoogle WorkspaceSlackWorkday

Requirements

  • Experience in Total Rewards, benefits, compensation operations, or a closely related People function in a global organization.
  • Working knowledge of benefits administration and/or compensation processes and their dependencies.
  • Demonstrated people-management ability, including setting priorities, coaching team members, and developing operational capability.
  • A record of delivering accurate work across multiple deadlines, stakeholders, and time zones.
  • Experience using practical controls, root-cause analysis, and process improvements.
  • Clear written communication and stakeholder-management skills, including explaining processes and escalating risks.
  • Sound judgment when handling confidential data and sensitive team member matters.
  • Ability to use spreadsheets, human resources systems, and collaboration tools to manage workflows and validate data.
  • Fluency in artificial intelligence tools and ability to use them responsibly to improve Total Rewards work and team processes.

Responsibilities

  • Oversee, coach, and develop the day-to-day work of the Benefits Analyst and Senior Total Rewards Operations Analyst, setting ownership, goals, feedback practices, and coverage plans.
  • Prioritize global benefits support and compensation operations across recurring cycles, service requests, audits, and time-sensitive projects.
  • Oversee compensation operations, including market-data workflows, compensation-cycle preparation, system transactions, equity grant data checks, and audit evidence.
  • Establish quality controls, review points, escalation paths, and records practices for sensitive compensation and benefits information.
  • Monitor deadlines, dependencies, service trends, and risks, and carry practical process improvements through to adoption.
  • Partner with global program owners to coordinate execution across geographies, communicate local considerations, and document decisions and processes.
  • Work with People Technology and system stakeholders to clarify requirements, test process and system changes, and improve data quality and workflow efficiency.
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