Financial Services Operations Analyst
New
J
JobgetherFinancial services
Remote position based in CanadaFull-TimeMiddle
Salary64,800 - 97,200 CAD per year
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Job Details
- Experience
- At least 3 years of experience in banking, financial services, lending, fintech, or a related operations environment.
- Required Skills
- SQLMicrosoft Power BIProduct OperationsQuality AssuranceChange Management
Requirements
- Bachelor's degree in a relevant field, or equivalent education and professional experience.
- At least 3 years of experience in banking, financial services, lending, fintech, or a related operations environment.
- Strong understanding of financial services operations, preferably in regulated environments.
- Familiarity with product lifecycles, including implementation, change management, testing, launch readiness, and ongoing operational support.
- Ability to manage complex operational changes, coordinate dependencies, and collaborate across multiple teams.
- Experience with operational testing, quality assurance, audit support, internal controls, or validation processes.
- Analytical thinking, attention to detail, and ability to investigate root causes and implement practical solutions.
- Ability to document workflows clearly and understand end-to-end processes across systems, teams, and business functions.
- Strong written and verbal communication skills, including preparing concise, executive-ready updates.
- Ability to use operational data and performance insights to identify issues and recommend improvements.
- Familiarity with regulatory requirements and compliance considerations relevant to financial products.
- SQL or Power BI proficiency is an advantage; exposure to automation tools, workflow solutions, or operational platforms is beneficial.
Responsibilities
- Own day-to-day execution, ongoing support, and operational change delivery for an assigned financial product line.
- Partner with product leaders, operations stakeholders, and technology teams to implement products, enhancements, and process changes.
- Translate product requirements into operational plans covering workflows, readiness checklists, dependencies, risks, and timelines.
- Coordinate product launches and operational updates across systems, processes, documentation, controls, and downstream activities.
- Plan and execute functional tests, end-to-end scenarios, and quality checks.
- Create, update, and maintain product-specific operating procedures.
- Identify opportunities to automate workflows, enhance operational tools, and simplify processes.
- Maintain operational monitoring and audit routines, including reconciliations, exception tracking, control checks, and issue remediation.
- Troubleshoot operational challenges, investigate root causes, and support issue resolution.
- Update leadership on implementation readiness, risks, defects, operational outcomes, and improvement opportunities.
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