Financial Services Operations Analyst

WaveFinancial services

Listing location: Canada; Workplace type: Remote; Structured job location: CanadaFull-TimeMiddle

Salary64,800 - 97,200 CAD per year

Apply NowOpens the employer's application page

Job Details

Experience: 3+ years of related experience in banking, financial services, operations, or lending
Required Skills: SQLProduct OperationsChange Management

Bachelor’s degree in a related field or equivalent through a combination of education and related work experience.
3+ years of related experience in banking, financial services, operations, or lending.
Strong experience in financial services, fintech, or regulated operational environments.
Understanding of product operations lifecycles, including implementation, change management, testing, and ongoing support.
Ability to execute complex changes, manage dependencies, and work across multiple teams.
Experience with operational testing, audit support, controls, or quality assurance.
Analytical and problem-solving skills, attention to detail, and an ownership mindset.
Ability to document processes clearly and think end-to-end across systems and functions.
Ability to navigate ambiguity and balance multiple priorities.
Strong written and verbal communication skills, including executive-ready updates.
Ability to use data and operational insights to identify issues and improvements.
Direct experience supporting banking-as-a-service, fintech, consumer lending, payment, or prepaid card products.
Familiarity with regulatory and compliance considerations tied to financial products.
Experience working with technology or product teams on changes.
Proficiency in SQL or PBI.

Own day-to-day execution and change delivery for an assigned product line.
Partner with Product Directors, Operations leaders, and Technology teams to implement products, enhancements, and operational changes.
Translate product requirements into execution plans with workflows, readiness checklists, dependencies, risks, and timelines.
Support end-to-end product launches and changes, ensuring operational readiness across systems, processes, documentation, controls, and downstream impacts.
Lead functional testing, end-to-end scenario testing, and quality checks.
Maintain product-specific operating procedures and ensure documentation remains accurate and current.
Identify automation, tooling, and process-efficiency opportunities and partner with teams to execute improvements.
Build and run operational monitoring and audit routines, including controls, reconciliations, exception tracking, and issue remediation.
Support issue resolution, root-cause analysis, and escalations as a product operations subject matter expert.
Update leadership on readiness, risks, defects, and outcomes related to product changes.

View Full Description & ApplyYou'll be redirected to the employer's site