Senior Manager Quality
New
P
ProvidenceHealthcare operations
United StatesFull-TimeManager
Salary54.21 - 112.48 USD per hour
Apply NowOpens the employer's application page
Job Details
- Experience
- 8 or more years Patient Access Services or Revenue Cycle department experience; 10 or more years of experience in a large healthcare delivery system; 6 or more years management experience.
- Required Skills
- HIPAAProcess improvement
Requirements
- Have a high school diploma or GED.
- Have a bachelor's degree in healthcare management, public health, or a related degree.
- Have 8 or more years of Patient Access Services or Revenue Cycle department experience.
- Have 10 or more years of experience in a large healthcare delivery system.
- Have 6 or more years of management experience.
- Demonstrate experience across revenue cycle functions, including registration, scheduling, front desk check-in, authorization, denials, and insurance billing.
- Demonstrate experience evaluating issues and trends from creative and systemic perspectives.
- Demonstrate knowledge of Access Services and Revenue Cycle legal and compliance requirements, including Joint Commission, EMTALA, HIPAA, and CMS.
- Demonstrate experience with Revenue Cycle computer systems and IT solutions, including registration and scheduling systems, automated eligibility, computerized training delivery, payment processing, scanning solutions, and third-party vendors.
- Demonstrate experience developing training materials for different learning styles.
- Demonstrate experience standardizing complex and disparate practices and maintaining common processes.
- Demonstrate experience with process improvement methodology, change management, and operational improvement in complex systems.
- Demonstrate experience optimizing workflows, especially those involving complex computer systems.
- Epic Healthcare Systems experience is preferred.
Responsibilities
- Manage, evaluate, and improve Patient Access Services departments across the enterprise.
- Ensure stable, highly qualified Patient Access Services and Pre-Service teams.
- Oversee process improvement programs.
- Oversee Epic enhancements and upgrades.
- Oversee training and education.
- Conduct data analysis and interpretation.
- Manage teams, strategic planning, and measurement.
- Oversee human resource management.
View Full Description & ApplyYou'll be redirected to the employer's site
