Connectivity Partner Manager
New
A
AirbnbHospitality technology
US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager.Full-TimeManager
SalaryThe base pay range is $111,000 — $123,000 USD. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.
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Job Details
- Experience
- 6+ years of experience in a Connectivity Partner Manager or Technical Partner Manager role within a global technology or hospitality tech company.
- Required Skills
- Project ManagementSQLMicrosoft ExcelLooker
Requirements
- Have 6+ years of experience in a Connectivity Partner Manager or Technical Partner Manager role within a global technology or hospitality tech company.
- Bring a strong understanding of hospitality and travel software, including PMS, CRS, and channel managers.
- Be proficient in SQL, Looker, and Excel.
- Have solid technical troubleshooting skills and project management experience.
- Demonstrate strong quantitative skills and the ability to use data in decision-making.
- Have excellent communication and presentation abilities and confidence engaging clients and stakeholders at various levels across multiple channels.
- Manage time effectively and prioritize in a fast-paced environment.
- Adapt to shifting priorities, projects, and deadlines.
- Tableau, Asana, Jira, and Salesforce experience is preferred.
Responsibilities
- Own end-to-end connection performance across a network of connectivity partners and deliver day-to-day support through scaled programs.
- Build technical knowledge of integrations across PMS, CRS, and channel managers to provide targeted partner support.
- Use data to identify strategic opportunities and drive growth.
- Communicate feature updates, mandatory API changes, and deprecations to partners with clear timelines and next steps.
- Educate partners on product updates and share partner feedback with internal stakeholders.
- Troubleshoot partner technical issues to ensure performance.
- Develop and maintain technical partner resources that help field teams self-serve.
- Represent Airbnb at external meetings and industry events with connectivity and hotel partners.
- Design and manage projects with the team that support commercial goals.
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