remoote.app

Work from anywhere. Start here.

Remoote.app

Work from anywhere. Start here.

Free resume builderCompaniesLog in
Home
Jobs
Client Success Manager

Client Success Manager

New
L
Limitless AgencyMedical marketing
Argentina. South Africa. Brazil. Colombia. Chile. Mexico, Primary availability 9:00 AM – 5:00 PM Eastern Time, with occasional later client callsContractManager
SalaryBase Compensation: USD $3,000 – $3,500 per month. Variable Compensation (performance-based, not guaranteed): Upsell Commission: 10% of the first month of incremental recurring revenue from eligible upsells. Monthly Retention Bonus: $300 per month for meeting the agreed 95% client retention target. Quarterly Performance Bonus: $500 per quarter for meeting retention and other agreed client success KPIs.
Apply NowOpens the employer's application page
More jobs in this role

Job Details

Languages
Excellent spoken and written English
Experience
Ideally 5+ years in medical marketing agencies, client success, account management, or performance marketing.
Required Skills
Account ManagementCRM

Requirements

  • Have strong experience with Meta Ads and performance marketing.
  • Be able to interpret funnel and conversion metrics without extensive guidance.
  • Have experience serving medical practices or healthcare-related businesses.
  • Understand how clinics convert inquiries into booked consultations and patients.
  • Have proven client-facing experience in account management, client success, marketing strategy, or a comparable consultative role.
  • Have excellent spoken and written English, strong comprehension, and confidence advising U.S. practice owners.
  • Demonstrate sound judgment, proactive problem-solving, and strong follow-through.
  • Be able to challenge clients respectfully and collaborate with colleagues.
  • Be comfortable independently managing several client relationships and coordinating cross-functional work.
  • Ideally have 5+ years in medical marketing agencies, client success, account management, or performance marketing.
  • Experience with U.S. clinics, especially insurance-based medical practices, is preferred.
  • GoHighLevel experience is preferred; comparable CRM expertise and ability to learn quickly are also welcome.
  • Familiarity with ClickUp and experience improving client onboarding or retention processes are preferred.

Responsibilities

  • Lead new-client onboarding, coordinate account access, and guide clinic teams through GoHighLevel training and lead-management workflows.
  • Run weekly client performance calls during the first six weeks after launch, followed by support and review calls as needed.
  • Analyze cost per lead, cost per booked consultation, speed to lead, outbound call activity, appointment booking and show rates, and patient conversion.
  • Diagnose bottlenecks in lead quality, clinic follow-up, and patient acquisition, then provide actionable recommendations to practice owners.
  • Coach clinics on follow-up processes, call activity, and conversion improvements.
  • Collaborate with media buying, creative, operations, and other internal teams to recommend campaign changes, track deliverables, and resolve client issues.
  • Own client communication, satisfaction, account health, and retention; identify risks and follow through on commitments.
  • Identify suitable opportunities to add proven service lines, coordinate approvals, and collect payment when appropriate.
View Full Description & ApplyYou'll be redirected to the employer's site
Base Compensation: USD $3,000 – $3,500 per month. Variable Compensation (performance-based, not guaranteed): Upsell Commission: 10% of the first month of incremental recurring revenue from eligible upsells. Monthly Retention Bonus: $300 per month for meeting the agreed 95% client retention target. Quarterly Performance Bonus: $500 per quarter for meeting retention and other agreed client success KPIs.
Apply Now