Senior IT Systems Engineer
New
C
Care AccessHealthcare technology
Remote within the United States.Full-TimeSenior
Salary120,000 - 170,000 USD per year
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Job Details
- Experience
- 7+ years of experience within an information technology specific role
- Required Skills
- AWSPythonBashAzure
Requirements
- Bachelor’s Degree or equivalent.
- 7+ years of experience within an information technology specific role.
- Strong knowledge of enterprise infrastructure, including identity/IAM, M365, endpoint management, networking fundamentals, and directory services.
- Working knowledge of Azure and/or AWS core services, IAM, networking, logging, and cost or guardrail concepts.
- Understanding of security best practices, including MFA/conditional access, least privilege, hardening, patch and vulnerability management, and audit logging.
- Familiarity with IT service management concepts, including incident, problem, and change management, SLAs, and operational metrics.
- Knowledge of automation patterns and configuration management concepts, including repeatability and drift prevention.
- Proficiency in scripting and automation; PowerShell is strongly preferred, with Python or Bash a plus.
- Experience with monitoring and observability, including log collection, alert tuning, dashboards, and on-call or incident leadership.
- Strong troubleshooting across endpoints, identity/authentication, networking, and SaaS/cloud dependencies.
- Solid technical documentation skills, including standards, runbooks, diagrams, and change plans.
Responsibilities
- Research, design, deploy, and improve enterprise systems, including identity, M365, endpoint management, and cloud services.
- Lead upgrades, migrations, and new platform rollouts with clear standards and documentation.
- Monitor critical services, respond to incidents, perform root-cause analysis, and implement permanent fixes.
- Improve uptime, performance, and security posture through automation and hardening.
- Partner with Security and Compliance to implement controls and ensure systems meet internal standards and audit requirements.
- Manage vendor escalations, evaluate tools, and contribute to proof-of-concepts and standards adoption.
- Mentor junior system administrators and build knowledge-base content and self-service guides.
- Maintain runbooks, SOPs, architecture diagrams, and CMDB or service catalog entries.
- Participate in on-call rotation, incident postmortems, and business continuity and disaster recovery testing.
- Contribute to cross-functional projects, including M&A integrations, system migrations, and data center or cloud transitions.
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