Revenue Strategic Programs Director - Change Agent
New
C
CoupaB2B SaaS
San Francisco Bay Area, United StatesFull-TimeDirector
Salary177,000 - 247,000 USD per year
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Job Details
- Experience
- 10+ years of experience in revenue operations, sales strategy or enablement, change management, strategic communications, program management, consulting, or a related field
- Required Skills
- Stakeholder managementChange ManagementWriting
Requirements
- 10+ years of experience in revenue operations, sales strategy or enablement, change management, strategic communications, program management, consulting, or a related field.
- Ideally, experience at a B2B SaaS or technology company.
- Demonstrated success driving change management and adoption among large, distributed field or sales teams.
- Exceptional writing and communication skills, including the ability to make complex topics simple, accurate, and actionable.
- Experience building and running communication channels, cadences, and content for sales or customer-facing audiences.
- Strong program and project management discipline, including planning, stakeholder management, and status tracking.
- Working knowledge of revenue metrics and go-to-market motions, such as pipeline, bookings, retention, and sales productivity.
- Ability to influence senior leaders and frontline teams and work across a matrixed global organization.
- Comfort with ambiguity and pace, with judgment about what the field needs to hear first.
Responsibilities
- Design and run communication channels and cadences that share revenue priorities and changes with field teams.
- Maintain a single source of truth for current revenue priorities, programs, and process changes.
- Translate strategy, policy, and program decisions into concise messages for sellers, managers, and customer-facing teams.
- Lead change management for revenue initiatives, including stakeholder mapping, impact assessment, readiness planning, communications, and reinforcement.
- Partner with Enablement, Sales Leadership, Customer Success, and Marketing to align messages, training, and tools.
- Track adoption and understanding, and adjust communications or channels based on results.
- Create two-way feedback channels and surface field concerns and unintended consequences to leadership.
- Support revenue programs with milestones, owners, dependencies, and status reporting.
- Define communication and adoption metrics and report progress, risks, and lessons learned to revenue leadership.
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