Senior Manager, Order-to-Cash
New
C
ClickHouseSaaS technology
Location: United States; Workplace: RemoteFull-TimeManager
Salary$160K - $225K; $160K – $225K • Offers Equity • Multiple Ranges; All Other US General Range: $160K – $205K • Offers Equity; US Premium Markets (SF, NYC, Seattle): $172K – $225K • Offers Equity
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Job Details
- Experience
- 8+ years of progressive order-to-cash and billing operations experience, including 5+ years focused on billing and collections in a SaaS or technology company.
- Required Skills
- AWSGCPAzureNetSuite
Requirements
- Bring 8+ years of progressive order-to-cash and billing operations experience.
- Have 5+ years focused on billing and collections in a SaaS or technology company.
- Have experience with automation tools and ERP systems such as NetSuite, Stripe, or Salesforce CPQ.
- Have experience with marketplace platforms such as AWS, Azure, or GCP and reports.
- Be able to interpret complex contracts and data sets.
- Have experience designing and maintaining internal controls and documentation to support audit readiness and SOX compliance.
- Bring strong analytical and problem-solving skills.
- Have organizational skills and attention to detail focused on accuracy and completeness.
- Be able to collaborate cross-functionally and present financial insights clearly.
Responsibilities
- Establish the operating model, processes, controls, and team structure for a scalable Order-to-Cash function.
- Hire, develop, and lead the team as the business grows.
- Establish policies for pay-as-you-go and commit billing models, invoice adjustments, collections strategy, and billing systems change management.
- Serve as the subject matter expert for new product and process introduction initiatives affecting billing processes and systems.
- Own the billing systems tech stack that maps metered usage to contract entitlements and billable usage, partnering with Billing Engineering and Finance Systems.
- Drive system and process improvements, including AI adoption, automation initiatives, and integrations.
- Maintain accounts receivable health through aging reviews, sales-team collections coordination, and resolution of billing inquiries.
- Support monthly close activities, including contract reviews, reconciliations, usage and invoice trends, AR write-offs, and analytics.
- Support external audits and manage Order-to-Cash PBC requests.
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