Staff Technical Program Manager, Enterprise Transformation

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PatientPointDigital health
Remote, USFull-TimeStaff
Salary not disclosed
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Job Details

Experience
8+ years of technical program, transformation or technology delivery experience.
Required Skills
Stakeholder managementRisk Management

Requirements

  • 8+ years of technical program, transformation, or technology delivery experience.
  • Demonstrated success leading complex, multi-team technology programs.
  • Hands-on experience delivering a Customer Data Platform implementation, from vendor selection or build through integration and adoption.
  • Experience working across Product, Engineering, Data, Security, Operations, and business teams.
  • Strong technical literacy and credibility with Product, Engineering, and Data leaders.
  • Deep experience in integrated planning, dependency management, risk management, and executive communication.
  • Ability to create structure and momentum in fast-moving, ambiguous environments.
  • Strong stakeholder-management and facilitation skills.
  • Ability to influence across functions without direct authority.
  • Strong systems thinking and ability to connect technology execution to business outcomes.
  • Experience leading platform implementations, vendor integrations, or technology transformation programs.
  • Experience supporting responsible adoption of AI or other emerging technology, from pilots to scaled, governed practice.
  • Experience in healthcare or another regulated environment, including privacy and security review.

Responsibilities

  • Lead complex transformation programs across Product, Engineering, Data, Security, Operations, business teams, and external partners.
  • Build integrated plans covering priorities, milestones, dependencies, risks, decisions, and readiness.
  • Establish operating cadences and executive visibility for complex programs.
  • Anticipate risks and dependencies and drive their resolution.
  • Bring leaders together to resolve cross-functional issues and drive timely decisions.
  • Translate strategic priorities into executable plans with clear ownership and measurable outcomes.
  • Lead end-to-end Customer Data Platform program execution across technical and business teams.
  • Coordinate platform implementation, integrations, readiness, and adoption.
  • Connect technical delivery to business use cases and adoption.
  • Help shape strategic AI initiatives and support responsible adoption from pilots toward scalable practice.
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