Senior Salesforce Admin
New
J
JobgetherSalesforce administration
The position is fully remote within India, Working hours aligned with the US time zone; approximately 6:30 PM to 3:30 AM IST, with a flexibility of approximately one hour.Full-TimeSenior
Salary not disclosed
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Job Details
- Experience
- At least 8 years of dedicated, hands-on Salesforce Administration experience in complex, heavily automated environments.
- Required Skills
- RESTful APIs
Requirements
- At least 8 years of dedicated, hands-on Salesforce Administration experience in complex, heavily automated environments.
- Salesforce Administrator certification is mandatory.
- Deep understanding of the Salesforce data model, security architecture, configuration capabilities, and Flow Builder.
- Experience with complex subflows, fault paths, and HTTP callouts.
- Experience administering both Sales Cloud and Service Cloud, including case management, user access, automation, and business process configuration.
- Ability to design scalable automation architectures and modernize legacy Process Builder workflows without disrupting downstream processes.
- Experience managing third-party and custom integrations, REST APIs, webhooks, and middleware or integration platforms such as Celigo/integrator.io.
- Experience with Salesforce CLI, Metadata API, Change Sets, deployments, test coverage, API error logs, and integration troubleshooting.
- Strong skills in custom report types, bucket fields, dashboards, data validation, deduplication, and data quality management.
- Availability to work approximately 6:30 PM to 3:30 AM IST, with approximately one hour of flexibility.
- Advanced Administrator, Platform App Builder, or Platform Developer I certification is strongly preferred.
- A bachelor's degree in Computer Science, Business, Information Systems, or a related field is preferred; equivalent practical experience may be considered.
Responsibilities
- Administer Sales Cloud and Service Cloud, including users, roles, profiles, permissions, sharing rules, and lifecycle processes.
- Design and maintain Salesforce Flows and modernize legacy Workflow Rules and Process Builder automations.
- Manage Service Cloud case processes, including assignment rules, queues, and automated offboarding cases.
- Maintain and troubleshoot integrations with NetSuite through Celigo/integrator.io and other connected platforms.
- Configure and troubleshoot API- and webhook-based integrations, investigating errors and data flow issues.
- Manage sandbox-to-production deployments using Salesforce CLI, Metadata API, and Change Sets.
- Build and maintain reports, report types, and dashboards for sales, operations, and subscription metrics.
- Maintain data quality through validation rules, deduplication, audits, and lead-source completeness checks.
- Use AI-assisted tools to support Flow development, formulas, metadata analysis, documentation, and troubleshooting.
- Resolve end-user issues, provide training and documentation, and recommend platform improvements.
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