Clinical Trial Associate, Rater Services

New
C
CogstateClinical trials
Remote - United StatesFull-TimeMiddle
Salary$65,000 — $75,000 USD
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Job Details

Experience
Bachelor's degree and/or 3+ years of relevant experience. 2+ years’ work experience, related to clinical trials.
Required Skills
Project ManagementMicrosoft ExcelMicrosoft Office

Requirements

  • Bachelor's degree and/or 3+ years of relevant experience.
  • 2+ years of work experience related to clinical trials.
  • Ability to multi-task with strong organization, methodical work habits, and attention to detail.
  • Strong people skills when working with the team, customers, and third-party providers.
  • Ability to learn quickly, seek feedback, work independently, plan, and be proactive.
  • Strong computer literacy; Excel and Office proficiency are specified.
  • Written and oral communication skills, including operational support and conflict resolution.
  • Problem-solving skills and careful record keeping, including compliance with procedures.
  • Ability to handle multiple tasks and establish and manage competing priorities.
  • Study start-up experience is a plus.
  • CRA/CRO experience is a plus.
  • Project Management or service-related industry experience is preferable.

Responsibilities

  • Manage and execute tasks in line with company SOPs and agreed regulatory standards.
  • Maintain accurate records, update trackers in real time, and manage high-volume emails and site communications.
  • Support Rater Services Managers with assigned tasks and minimal oversight.
  • Serve as the primary point of contact for sites, raters, and CROs from study start-up through close-out.
  • Coordinate direct operational support for site-level staff throughout the study lifecycle.
  • Track project deliverables and communicate progress proactively to the study PM, sponsor, or Rater Training Lead.
  • Support management and delivery of phase I–III clinical trials, tracking work against the project SOW.
  • Assume the Rater Training Lead role for small- to medium-sized studies.
  • Coordinate consultant (LEAD) communications and scheduling.
  • Mentor junior study team members and oversee their work output.
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$65,000 — $75,000 USD
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