HR Services Support Associate
J
JobgetherHuman resources
Based in the United StatesFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- At least 5 years of experience in Human Resources
- Required Skills
- Microsoft Excel
Requirements
- At least 5 years of experience in Human Resources, preferably in HR operations, HR administration, employee services, or a related support role.
- Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field preferred; equivalent professional experience may be considered.
- Previous exposure to employee relations processes is preferred, including case intake, documentation, workplace concerns, or performance-related matters.
- Strong written and verbal communication skills, including drafting clear, accurate, professional correspondence.
- Exceptional attention to detail and commitment to accurate employee records and well-organized documentation.
- Ability to handle confidential and sensitive employee information with discretion, professionalism, and sound judgment.
- Basic understanding of HR practices, employee relations concepts, workplace policies, and employment documentation requirements.
- Proficiency in Microsoft Word, Excel, Outlook, and Teams.
- Experience maintaining HR data integrity across information systems, spreadsheets, and document repositories.
- Ability to generate, review, and interpret routine HR reports.
- Strong organizational and time management skills, including managing multiple assignments and meeting deadlines.
- Ability to work independently in a remote setting while maintaining clear communication, accountability, and responsiveness.
Responsibilities
- Prepare, update, and maintain promotion letters, employment change letters, standard correspondence, and other employee documentation.
- Support employee relations case management by gathering initial information, organizing case files, recording details, and preparing summaries and supporting materials.
- Maintain accurate, complete, and confidential employee records and documentation related to workplace concerns and performance matters.
- Draft employee communications, meeting summaries, and follow-up correspondence for review by Employee Relations leaders and HR Business Partners.
- Coordinate case and performance management activities, tracking deadlines, action items, and follow-ups.
- Respond to routine employee relations inquiries and escalate sensitive or complex matters to appropriate HR team members.
- Coordinate employment documentation and records for audits, including country-specific contracts, statutory notices, and regulatory records.
- Maintain HR data integrity across systems, spreadsheets, trackers, and documentation repositories, and coordinate corrections to discrepancies.
- Generate and analyze routine reports on promotions, employee relations cases, staffing changes, audits, and workforce metrics.
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