Vice President of Transformation and Shared Services
New
S
SPSBusiness transformation
U.S. Remote; work location must be within the continental United StatesFull-TimeVp
Salary190,000 - 200,000 USD per year
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Job Details
- Experience
- 10–15+ years of progressive experience in operations leadership, business transformation, Shared Services, operational excellence, or enterprise program management.
- Required Skills
- Stakeholder managementFinancial analysisChange Management
Requirements
- Bachelor’s degree in Business Administration, Operations Management, Supply Chain Management, Information Systems, or a related field required.
- Master’s degree in Business Administration (MBA) or a related discipline preferred.
- 10–15+ years of progressive experience in operations leadership, business transformation, Shared Services, operational excellence, or enterprise program management.
- Experience as a VP of Operations, senior operations executive, or Chief of Staff supporting an executive leader; B2B services experience preferred.
- Demonstrated results leading cross-functional transformation, Shared Services optimization, complex implementations, or operating model redesign.
- Strong program management skills spanning planning, governance, resource alignment, risk, and change management.
- Experience with Lean, Six Sigma, or similar operational excellence methods.
- Six Sigma Green Belt preferred; PMP a plus.
- Strong financial and analytical acumen, executive communication, stakeholder influence, and credibility with clients.
- Some travel is required, approximately up to 25%.
Responsibilities
- Partner with the COO and senior leaders to prioritize enterprise initiatives and translate strategy into plans, ownership, and measurable outcomes.
- Lead Shared Services optimization, functional oversight, operating model redesign, resource alignment, and service delivery improvements.
- Redesign, simplify, standardize, consolidate, or automate processes while protecting quality, compliance, and client experience.
- Own strategic initiatives from planning through execution, risk management, adoption, and benefits realization.
- Lead cross-functional delivery of client implementations, transitions, and transformation initiatives.
- Serve as executive lead for critical initiatives, remove barriers, establish accountability, and engage client stakeholders as needed.
- Strengthen executive visibility through dashboards, KPIs, and performance reviews.
- Partner with IT and business leaders to advance automation, technology adoption, and digital enablement.
- Represent SPS in client discussions and partner with Sales, Solution Design, Operations, and functional teams on solution development, growth, escalations, and delivery.
- Engage vendors and strategic partners to improve performance, support innovation, and maximize business value.
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