Product Manager
New
L
LazerDigital commerce
Location: Canada; Secondary Locations: USA; Workplace: RemoteFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- 3+ years of experience in Product Management or similar roles (Business Analyst, Product Owner)
- Required Skills
- Product ManagementRESTful APIsCRM
Requirements
- Have 3+ years of experience in Product Management or a similar role such as Business Analyst or Product Owner.
- Bring experience in a brand, agency, or consultancy environment, ideally.
- Have a track record delivering large-scale digital commerce projects, including platform migrations.
- Be familiar with Shopify Plus and commerce platforms such as SFCC, Magento, or Hybris.
- Understand commerce technology across ERP, OMS, PIM, CRM, CDP, and payments.
- Be comfortable working with enterprise stakeholders, including C-suite, product, and engineering teams.
- Know agile delivery practices such as Scrum and SAFe, and discovery frameworks.
- Have technical literacy covering APIs, integrations, and architecture fundamentals.
- Bring commercial acumen and focus on ROI and client value.
- Be able to define and track KPIs that measure success and impact.
Responsibilities
- Lead post-sale client discovery sessions to understand business goals, customer journeys, and operational processes.
- Partner with Technical Architects, Solutions Engineers, and Delivery Managers to define project scope and alignment.
- Translate discovery findings into a product vision, measurable objectives, and an agreed scope baseline.
- Build and maintain a structured product backlog with prioritized epics, user stories, and acceptance criteria.
- Own roadmaps and prioritization for migrations, new builds, and optimization projects.
- Work with delivery managers, technical architects, and engineers to keep delivery aligned with defined goals.
- Provide product context during sprints and support UAT and client enablement around releases.
- Track KPIs related to conversion, AOV, retention, scalability, and operational efficiency, and recommend iterative improvements.
- Help establish product management frameworks for discovery, documentation, and delivery, and mentor peers.
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