Senior Product Manager, Agent Identity Management
New
P
PindropCybersecurity, identity
Location: US - Remote; US-RemoteFull-TimeSenior
SalaryUS Base Pay Range $150,000 — $190,000 USD
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Job Details
- Experience
- 5–7+ years of product management experience
- Required Skills
- Product ManagementRESTful APIsDistributed Systems
Requirements
- Have 5–7+ years of product management experience in B2B SaaS, platform, cybersecurity, or related technical products.
- Demonstrate a record of shipping and growing customer-facing products.
- Lead customer discovery, define MVPs, and drive cross-functional delivery.
- Translate ambiguous enterprise problems into product strategy, launches, and measurable adoption.
- Bring technical fluency with APIs, distributed or real-time systems, authentication and authorization concepts, integration architecture, and security/privacy trade-offs.
- Reason about reliability, latency, and operating costs.
- Use product data and customer feedback to diagnose issues and make prioritization decisions.
- Influence Engineering, Research, Sales, and executive stakeholders.
- Nice to have: experience with IAM/CIAM, biometrics, step-up authentication, delegated authorization, OAuth/OIDC, PKI, verifiable credentials, or non-human identities.
- Nice to have: experience with AI agents, agent frameworks, agent-to-enterprise interactions, or agent identity and trust standards.
- Nice to have: background in contact centers, real-time voice/video communications, fraud detection, biometrics, or high-assurance identity verification.
Responsibilities
- Own the product vision and roadmap for agent identity management, starting with real-time voice interactions.
- Lead customer discovery with enterprises, contact center leaders, security and identity teams, and agent ecosystem partners.
- Define agent registration or discovery, verified claims, delegated authority, risk-based step-up, policy integration, and audit-trail experiences.
- Partner with Research, Engineering, and Security to evaluate technical approaches and make trade-offs across security, usability, interoperability, and time to market.
- Drive early-access programs, prototypes, and customer pilots; set hypotheses and measurable success criteria.
- Connect agent identity capabilities with deepfake detection, authentication, risk intelligence, and real-time policy workflows.
- Shape integrations and ecosystem strategy across enterprise contact center platforms, agent providers, and identity infrastructure.
- Partner with Product Marketing, Sales, and Customer Success on positioning, pricing, packaging, launches, and customer expansion.
- Own and improve product and commercial outcomes, including adoption, pilot-to-production conversion, integration time, audit coverage, and revenue potential.
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