Senior Mid-Market Account Manager

New
E
EthenaCompliance training
Ethena is a remote-first organization and is currently hiring candidates based in the United States., Your personal working hours can be based on your own timezone. All team-wide meetings are scheduled to be inclusive of all North American time zones.Full-TimeManager
Salary not disclosed
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Job Details

Required Skills
Salesforce

Requirements

  • Have carried and beaten an expansion or upsell quota selling to mid-market companies with 750 to 5,000 employees.
  • Be able to explain and demonstrate quota attainment.
  • Be motivated by quarterly targets and closing deals promptly.
  • Grow accounts through multithreading, value realization, pricing strategy, and leadership buy-in.
  • Build business cases, identify budget, and secure deal approval with customer champions.
  • Learn product changes and launches quickly to identify expansion opportunities.
  • Manage more than 90 renewals and open opportunities at once and prioritize effectively.
  • Maintain disciplined pipeline hygiene in Salesforce.
  • Improve gaps in the sales playbook.

Responsibilities

  • Carry an expansion quota across a high-volume book of mid-market accounts with 750 to 5,000 employees, plus renewal and self-sourced pipeline targets.
  • Find and close upsells and cross-sells across Ethena’s product suite.
  • Build business cases with customer champions, multithread beyond day-to-day administrators, and demonstrate how Ethena addresses immediate needs.
  • Structure expansion deals, including pricing, contract buyouts, and free trial periods.
  • Rank accounts by revenue upside, pursue the largest opportunities, and identify and act on churn risk early.
  • Run ROI-focused business reviews with Compliance, Legal, and HR budget holders.
  • Use regulatory changes and compliance trends to create urgency and open customer conversations.
  • Share effective approaches with the team and help shape the expansion playbook.
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