Amazon Operations Specialist (Inventory, Listings & Account Operations)
New
H
HireHawkE-commerce operations
Mexico. Colombia. Honduras. El Salvador. Argentina. EcuadorFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- Fluent English communication
- Experience
- 3+ years of hands-on experience supporting Amazon Seller Central operations.
- Required Skills
- Microsoft ExcelGoogle Sheets
Requirements
- Have 3+ years of hands-on experience supporting Amazon Seller Central operations.
- Bring listing optimization and keyword research experience, including knowledge of Amazon SEO, organic ranking factors, and content optimization.
- Have hands-on experience with Helium 10, Data Dive, Keepa, or comparable Amazon research and analysis tools.
- Have experience supporting inventory planning, replenishment, and Fulfillment by Amazon (FBA) operations.
- Demonstrate advanced proficiency in Excel or Google Sheets for operational data analysis and reporting.
- Apply analytical and problem-solving skills to investigate discrepancies, prioritize issues, and follow through on details.
- Communicate fluently in English for remote collaboration, reporting, and issue escalation.
- Nice to have: experience optimizing A+ Content and supporting conversion improvement initiatives.
- Nice to have: familiarity with Amazon product launches and organic ranking support strategies.
- Nice to have: experience monitoring Buy Box performance, pricing, customer reviews, and reimbursement claims in Seller Central.
Responsibilities
- Monitor inventory coverage and support replenishment plans based on sales velocity, seasonality, and forecast guidance.
- Flag aged inventory, coordinate shipments with warehouse and supply chain teams, and investigate FBA receiving issues.
- Research keywords and update approved listing titles, bullet points, backend search terms, and A+ Content.
- Analyze ASIN-level traffic, keyword rankings, and search term performance to support organic ranking, click-through, and conversion improvements.
- Help resolve listing suppressions, stranded inventory, and catalog issues, and track and escalate Seller Central cases.
- Monitor account alerts, Buy Box status, external pricing, customer reviews, and ratings, and flag risks.
- Audit FBA shipments and fees, then file and track reimbursement claims for lost, damaged, or missing inventory.
- Prepare daily, weekly, and monthly reports on sales trends, sessions, conversion rate, contribution margin, inventory flow, and performance gaps.
- Track competitor listings, pricing, keyword strategies, Best Seller Rank, and category trends.
- Coordinate creative requests, A+ Content, and image improvements with marketing, design, and supply chain teams to support product launches, listing updates, and international expansion.
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