Business Development Representative

New

PhoenixDTC commerce

Remote (U.S.)Full-TimeMiddle

Salary not disclosed

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Job Details

Have 3+ years in sales development.
Demonstrate a consistent record of generating qualified pipeline and meeting or exceeding quota.
Be able to run discovery conversations and uncover business pain, not simply book meetings.
Write cold emails that earn replies.
Have strong phone presence and comfort with high-volume cold calling.
Have working command of CRM and outreach tooling such as HubSpot.
Research accounts and personalize outreach at volume.
Bring sufficient business acumen to hold substantive conversations with founders or operators.
Show resilience, self-direction, and coachability.
Preferred: experience selling into ecommerce, DTC, direct response, payments, or SaaS.
Preferred: familiarity with Shopify, WooCommerce, ClickFunnels, Checkout Champ, Konnektive, Sticky.io, or similar platforms.
Preferred: experience selling to founder-led businesses, understanding of high-risk merchant categories, or experience building outbound motions.

Build and maintain target account lists across DTC verticals, including nutraceuticals, supplements, skincare, clothing, accessories, and subscription or continuity offers.
Prospect merchants with $150K+ in monthly revenue through cold calls, email, LinkedIn, SMS, and industry communities.
Research each account’s offer type, funnel structure, checkout stack, ad channels, and visible operational pain before outreach.
Test, measure, and iterate on messaging, sequences, and channel mix.
Run first discovery conversations and qualify merchants on volume, business model, current stack, processing setup, growth constraints, timing, and decision process.
Diagnose merchant pain including declined transactions, chargeback exposure, checkout conversion loss, stockouts, fulfillment breakdowns, and fragmented tooling.
Document discovery findings for Account Executives and disqualify quickly when Phoenix is not a fit.
Develop command of direct response commerce and explain how Phoenix’s storefront, checkout, payments, and operations layers address merchant problems.
Bring competitive and market intelligence to Sales, Marketing, and Product.
Maintain accurate CRM data, report on activity and conversion rates, and partner with Account Executives on account strategy and hand-offs.

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