French-Speaking Customer Service Agent

M
Mercier ConsultancyTravel customer service
Greece (Relocation Opportunity Available)Full-Time
Salary not disclosed
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Job Details

Languages
C1/C2 level of French, both written and verbal, and a high level of English.
Required Skills
Customer service

Requirements

  • Have a C1/C2 level of French, both written and verbal.
  • Have a high level of English.
  • Clearly list your native language and nationality in your CV and/or cover letter.

Responsibilities

  • Provide customer support to French-speaking customers via phone, email, and chat.
  • Assist customers with booking inquiries.
  • Modify bookings and assist with cancellations.
  • Answer general account-related questions.
  • Accurately document customer interactions in internal systems.
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