Italian Customer Service Representative

N
Next Job AbroadCustomer support
Work remotely from anywhere in GreeceFull-Time
Salary not disclosed
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Job Details

Languages
Italian at a native/fluent level (C1+); English for internal training and team communication.
Required Skills
Customer serviceCustomer support

Requirements

  • Speak and write Italian at a native or fluent level (C1+).
  • Communicate in English for internal training and team communication.
  • Have experience in customer service, retail, sales, or hospitality.
  • Be comfortable navigating multiple software tabs.
  • Be interested in gadgets and technology products.

Responsibilities

  • Support Italian-speaking customers by calls, email, and chat.
  • Help customers choose appropriate product accessories and answer questions about products.
  • Troubleshoot gadget queries.
  • Handle order tracking and after-sales questions.
  • Provide friendly, solution-focused customer support.
  • Navigate support tools and update customer records.
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