Account Manager
New
S
SpareTransit technology
Remote - Canada or United StatesFull-TimeManager
SalaryCanada: On-Target Earnings CA$103K – CA$282K • Offers Equity; United States: On-Target Earnings $104K – $259K • Offers Equity
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Job Details
- Experience
- Ideally 4+ years
- Required Skills
- CRM
Requirements
- Experience in transit technology sales and/or sales for government agencies; ideally 4+ years.
- Interest in urban planning and/or transit, or related areas.
- Understanding of transit systems, regulations, and funding structures.
- Availability to travel frequently within Canada and the USA.
- Academic background in urban planning, environmental science, sociology, sustainability, or a related field is a plus.
- Experience at a transit technology company is a plus.
- Experience at a transit agency is a plus.
Responsibilities
- Drive revenue growth with existing customers through product and industry expertise.
- Serve as a key contact to support customer satisfaction and retention.
- Develop customer relationships and identify upsell, cross-sell, expansion, and contract renewal opportunities.
- Educate customers on product features, benefits, and configuration options.
- Own account planning and manage technical, operational, and executive stakeholders at large transit agencies and operators.
- Provide weekly feedback and forecasts on account activity, and use the CRM to manage pipeline and account plans.
- Develop proposals and business cases for large-scale deployments with customer champions and stakeholders.
- Work with Marketing and Business Development to develop account-based marketing and sales plans.
- Share customer feedback with Product, Engineering, and Partner Success teams.
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