Core Account Manager (SC)
New
E
EverwayEdTech
Remote, USAFull-TimeManager
SalaryCompetitive salary with bonus opportunities
Apply NowOpens the employer's application page
Job Details
- Experience
- 3+ years of account management, expansion sales or consultative sales experience in SaaS, EdTech or a related environment.
- Required Skills
- SalesforceSaaSAccount ManagementCRM
Requirements
- 3+ years of account management, expansion sales or consultative sales experience in SaaS, EdTech or a related environment.
- Demonstrated success growing revenue within an existing customer portfolio through cross-sell, upsell or account expansion.
- Experience managing a portfolio of existing accounts and developing account plans to prioritise growth opportunities.
- Experience managing commercial opportunities through a structured sales process from discovery through negotiation and close.
- Consultative selling skills and experience building relationships across multiple customer stakeholders.
- Experience managing sales pipeline, forecasting and commercial reporting using CRM data.
- Communicates clearly and effectively with customers, colleagues and stakeholders.
- K-12, education or public-sector account management or sales experience, including understanding education funding cycles and purchasing processes, is desirable.
- Familiarity with MEDDPICC or a similar sales methodology is desirable.
- Familiarity with CRM platforms such as Salesforce is desirable.
- Experience using AI tools to support customer research, account planning, forecasting or workflow efficiency is desirable.
- Travel on an as-needed basis to support customer engagement, industry events and sales opportunities.
Responsibilities
- Own expansion strategy and account plans across an assigned portfolio of existing mid-market customers.
- Identify and progress cross-sell and upsell opportunities across Everway's Planning, Curriculum and AT solutions.
- Build relationships with stakeholders across schools, districts and educational organisations to identify opportunities to increase product penetration and recurring revenue.
- Coordinate with Customer Success on adoption and account-health signals to identify and time expansion conversations.
- Partner with the Renewal Rep to support renewal outcomes and develop commercial responses for at-risk accounts.
- Manage expansion opportunities from discovery and qualification through proposal, negotiation and close.
- Maintain accurate CRM records, pipeline information, forecasts and opportunity reporting.
- Partner with Marketing, Customer Success, Finance, Legal, Product and Implementation teams to support customer outcomes and account growth.
- Capture and communicate customer feedback, market intelligence and competitive insights to internal teams.
- Track progress against expansion revenue, pipeline and activity targets, and represent Everway at customer meetings, conferences, webinars and industry events.
View Full Description & ApplyYou'll be redirected to the employer's site
