Operations & Marketing Project Coordinator

New
P
PairedHome fragrance
Location: Colombia, Across time zonesContractMiddle
Salary not disclosed
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Job Details

Languages
Strong English communication skills
Experience
3+ years managing multiple concurrent projects across teams
Required Skills
Project ManagementArtificial IntelligenceMicrosoft ExcelGoogle SheetsNotionCRM

Requirements

  • Have 3+ years managing multiple concurrent projects across teams.
  • Bring operations experience in e-commerce, consumer brands, wholesale, or supply chain.
  • Have direct marketing experience, ideally owning or running a marketing calendar across channels.
  • Use AI in your work and be able to demonstrate how you work with it.
  • Have hands-on Notion experience building databases and views others rely on.
  • Have experience using a CRM and keeping it clean and current; examples include Folk, HubSpot, Salesforce, or Klaviyo.
  • Demonstrate strong organization and follow-through with suppliers, vendors, and teammates.
  • Surface problems early and include a recommendation.
  • Have strong written communication skills and strong English communication skills.
  • Have strong Excel and Google Sheets skills and be comfortable with Word, PowerPoint, and Google's suite of tools.
  • Wholesale or B2B operations experience, including basic customer service, is a nice to have.
  • Familiarity with Shopify, Cin7, Klaviyo, or Figma is a nice to have.
  • Experience with product development or packaging timelines is a nice to have.

Responsibilities

  • Process wholesale orders, charge payments, create shipments and inbounds, and handle related customer service.
  • Create 3PL orders for suppliers, samples, and other needs.
  • Write SOPs for wholesale operations as the function develops.
  • Follow up with suppliers, compare costs, track timelines, and maintain project boards for new products and packaging.
  • Monitor production status and timelines, and flag slippage early.
  • Support inventory operations and learn production fundamentals from the team.
  • Own a single marketing calendar across website, paid creative, email and SMS, creator and UGC, promotions, and product launches.
  • Break marketing plans into owned tasks with dates, confirm ownership, and work backward from launch dates.
  • Identify schedule conflicts, duplicate briefs, and approval blockers.
  • Publish weekly updates on shipped work, delays, and upcoming risks.
  • Maintain Notion structures, templates, and status hygiene, and use AI to develop systems, SOPs, briefs, reporting, and tracking.
  • Keep creator and partnership records, contracts, and payments accurate in coordination with finance and the partnerships team.
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