Staff Technical Writer

New

Grafana LabsObservability software

Location: Republic of Ireland (Remote)Full-TimeStaff

SalaryIn the ROI, the Base compensation range for this role is EUR 92,000 - 110,000.

Apply NowOpens the employer's application page

Job Details

Experience writing or documenting enterprise or developer-facing software, with a portfolio or writing samples demonstrating technical depth.
Hands-on experience using AI tools and models in a writing workflow, and ability to explain how their outputs are evaluated and verified.
Experience with docs-as-code, including command-line Git, GitHub pull requests and reviews, Markdown, and common IDEs.
Ability to set up, run, and troubleshoot software in technical environments, such as the command line, containers, or Kubernetes, or willingness to learn quickly.
Experience collaborating with engineers and product managers to obtain accurate technical information.
Experience working remotely and asynchronously on a distributed team.
Curiosity about AI workflows, with willingness to experiment and share effective practices.
Strong judgment and editing skills, with a focus on content accuracy and quality.
Ability to manage multiple projects independently and collaboratively.
Ability to write concise, plain-language content for readers at different experience levels.
Bonus: experience with observability, monitoring, cloud-native tooling, or open-source documentation.

Plan, research, write, and maintain documentation and learning content, including concepts, tasks, tutorials, references, and in-product learning.
Use AI tools and workflows for drafting, structuring, technical validation, consistency checks, and content maintenance, verifying outputs for accuracy.
Contribute to shared AI workflows and improve or automate content creation and maintenance.
Partner with engineers, product managers, and other stakeholders to gather requirements and turn technical details into clear, accurate content.
Run software and follow documented procedures to test content and identify product or UX gaps.
Use documentation and learning analytics and user feedback to identify content gaps, prioritize work, and assess results.
Improve information architecture, voice, and consistency across documentation.
Manage multiple projects and communicate when priorities or plans change.
Mentor teammates and share practices that improve team work.

View Full Description & ApplyYou'll be redirected to the employer's site