- Partner closely with our Sales and Customer Success teams to shape deal and account strategy, while leading white-glove onboarding experiences.
- Lead with a solutions-first mindset—asking the right questions to understand a client’s goals, and proposing implementation paths that align with their business outcomes.
- Act as the technical DRI and trusted advisor throughout the solution delivery lifecycle: from designing workflows and implementation to QA and deployment.
- Collaborate cross-functionally with Product, Engineering, and Support to share insights, advocate for client needs, and drive continuous product improvement.
- Own and complete technical components of RFPs, RFIs, and solution proposals.
- Deliver compelling, customized product demos based on a vertical and use case with the ability to weave in technical recommendations across web, iOS, Android, and cloud platforms.