Staff Technical Writer
New
G
Grafana LabsObservability software
Remote | IrelandFull-TimeStaff
SalaryIn the ROI, the Base compensation range for this role is EUR 92,000 - 110,000. Benefits include equity, bonus (if applicable)
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Job Details
- Required Skills
- GitKubernetesGitHub
Requirements
- Have experience writing or documenting enterprise or developer-facing software and provide a portfolio or writing samples demonstrating technical depth.
- Have hands-on experience using AI tools and models in a writing workflow, and be able to explain how their output is evaluated and verified.
- Have experience with docs-as-code, including command-line Git, GitHub pull requests and reviews, Markdown, and common IDEs.
- Be able to set up, run, and troubleshoot software to verify documentation, using tools such as the command line, containers, or Kubernetes, or learn these quickly.
- Have experience collaborating with engineers and product managers to obtain accurate technical information.
- Have experience working remotely and asynchronously on a distributed team.
- Be able to manage multiple projects independently and collaboratively.
- Demonstrate concise, plain-language writing and strong editing judgment.
Responsibilities
- Plan, research, write, and maintain documentation and learning content, including concepts, tasks, tutorials, references, and in-product learning.
- Use AI tools and workflows for drafting, structuring, technical validation, consistency checks, and content maintenance; verify their output for accuracy.
- Contribute to shared AI workflows and improve or automate content creation and maintenance.
- Partner with engineers, product managers, and stakeholders to understand product requirements and turn technical details into clear content.
- Run software, follow documented procedures, and identify product and user experience gaps.
- Use documentation analytics and user feedback to identify content gaps, prioritize work, and assess the impact of published content.
- Work with the documentation manager and other writers to improve information architecture, voice, consistency, and findability.
- Manage multiple projects, prioritize work, and communicate when plans change.
- Mentor teammates and share practices that improve the team's work.
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