Senior Operations Manager, Luxe Vetting
New
A
AirbnbTravel and hospitality
This position is US - Remote Eligible.Full-TimeManager
Salary132,000 - 155,000 USD per year
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Job Details
- Experience
- 8+ years of experience in program/operations management, sales or revenue operations, or supply chain operations in a high-growth, cross-functional environment.
- Required Skills
- SQLData AnalysisSalesforceOperations ManagementBudget managementCross-functional collaboration
Requirements
- Bring 8+ years of experience in program/operations management, sales or revenue operations, or supply chain operations in a high-growth, cross-functional environment.
- Demonstrate end-to-end ownership of a pipeline or funnel, from design through steady-state operation.
- Have experience with budget and vendor accountability.
- Use strong analytical and problem-solving skills, including building dashboards and using data to drive decisions.
- Bring hands-on Salesforce experience, including building dashboards and reports and diagnosing and resolving pipeline or automation issues.
- Adapt quickly to changing priorities and work with urgency to meet project goals.
- Navigate matrixed organizations and build relationships with Sales, Product, and technical teams.
- Communicate effectively in writing and verbally, with the judgment to represent the team in leadership settings.
- Demonstrate strong organizational skills and attention to detail and quality.
- Advanced data analytics skills, such as SQL, are preferred.
Responsibilities
- Own and continuously improve end-to-end onboarding operations to meet business pace and quality requirements.
- Build and run new listing acquisition and onboarding approaches with Sales and other cross-functional teams.
- Identify and close tooling and process gaps to replace manual workarounds with durable systems.
- Manage program budgets and vendor relationships, including selecting external partners as needed.
- Drive shared programs with peer leads from planning through execution.
- Represent the team in internal meetings, cross-functional forums, and leadership settings.
- Track program metrics, diagnose performance drivers, and identify actions to get performance back on track.
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