Chief of Staff to the CEO (Integrator)
N
NexScaleAI B2B SaaS
Remote, Canada or the USContractExecutive
SalaryThis role is compensated through equity, sized to the scope and impact of the seat.
Apply NowOpens the employer's application page
Job Details
- Experience
- 15+ years in software space
- Required Skills
- Cross-functional Team LeadershipCustomer Success
Requirements
- Be a former CEO, COO, CPO, general manager, or senior functional leader.
- Have 15+ years of experience in the software space.
- Have a track record of scaling companies or major functions.
- Bring experience in founder-led, high-growth environments; this is preferred.
- Demonstrate the ability to turn strategy into execution across functions and hold priorities with calm authority.
- Be a trusted, direct, and candid partner to founders.
- Be fluent with AI agents, use them every day, and build workflows with them.
- Know how to design self-improving loops that improve team operations over time.
- Be commercially sharp and product-literate, with comfort in revenue, partnerships, and customer success.
- Work credibly with engineers on technical trade-offs.
- Experience in B2B SaaS or the wellness, fitness, and health space is a plus.
Responsibilities
- Partner with the CEO to set quarterly Rocks and keep the V/TO current.
- Align the leadership team on priorities, resolve cross-functional tensions, and prepare options and recommendations for key decisions.
- Lead the operating side of customer and partner relationships, track commitments, and turn feedback into company priorities and roadmap input.
- Translate priorities into owners, milestones, and outcomes across technology, product, and customer experience.
- Lead the EOS rollout, run weekly Level 10 leadership meetings, and own the company Scorecard.
- Build an operating model that scales with the company.
- Embed AI agents into company workflows and EOS processes, including Scorecards, Rock tracking, and meeting preparation.
- Develop the CRM and platform partner channel into a repeatable revenue source.
- Ensure customer accounts progress from onboarding to demonstrated value and reference readiness.
- Maintain a shared roadmap with the CEO and technology team and bring operating discipline to expansion across Canada and the US.
View Full Description & ApplyYou'll be redirected to the employer's site