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NexScale

NexScale

NexScale is a Toronto-based team working at the intersection of technology, wellbeing, and human connection

Private Company
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Open Positions1

Remote, Canada or the USContractAI B2B SaaSPosted
Chief of Staff to the CEO (Integrator)
  • Partner with the CEO to set quarterly Rocks and keep the V/TO current.
  • Align the leadership team on priorities, resolve cross-functional tensions, and prepare options and recommendations for key decisions.
  • Lead the operating side of customer and partner relationships, track commitments, and turn feedback into company priorities and roadmap input.
  • Translate priorities into owners, milestones, and outcomes across technology, product, and customer experience.
  • Lead the EOS rollout, run weekly Level 10 leadership meetings, and own the company Scorecard.
  • Build an operating model that scales with the company.
  • Embed AI agents into company workflows and EOS processes, including Scorecards, Rock tracking, and meeting preparation.
  • Develop the CRM and platform partner channel into a repeatable revenue source.
  • Ensure customer accounts progress from onboarding to demonstrated value and reference readiness.
  • Maintain a shared roadmap with the CEO and technology team and bring operating discipline to expansion across Canada and the US.
Cross-functional Team LeadershipCustomer Success

This role is compensated through equity, sized to the scope and impact of the seat.

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About NexScale

NexScale is a Toronto-based team working at the intersection of technology, wellbeing, and human connection.We’re building thoughtful, privacy-first AI for real operators, people running wellness and fitness businesses who care deeply about their communities. Our work is grounded in empathy, rigor, and long-term impact, not hype or shortcuts.You’ll join a seasoned team where ownership matters, decisions are intentional, and quality is non-negotiable. We value clear thinking, strong judgment, and people who care about the consequences of what they build.If you’re motivated by meaningful work, high standards, and the opportunity to shape something from the ground up, we’d love to meet you.