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Strategy & Operations Manager

Strategy & Operations Manager

New
T
TwilioTelecommunications, CPaaS
Location: Remote - US. This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.Full-TimeManager
SalaryBased in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $128,560.00 - $160,700.00. Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $136,000.00 - $170,000.00. Based in the San Francisco Bay area, California: $151,120.00 - $188,900.00.
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Job Details

Experience
4-6 years of experience in strategy, operations, management consulting, product, or growth roles.
Required Skills
SQLData AnalysisTableauData visualizationLooker

Requirements

  • Bring 4-6 years of experience in strategy, operations, management consulting, product, or growth roles.
  • Synthesize complex technical, operational, and financial data into concise written memos and executive presentations.
  • Build relationships and drive alignment across Product, Sales, Operations, and Finance, from individual contributors through VP levels.
  • Apply critical thinking and structured problem-solving to unfamiliar challenges.
  • Demonstrate strong proficiency in data analysis and visualization.
  • Be proficient with tools such as SQL, Looker, Tableau, Coefficient, or Airtable.
  • Work independently, prioritize tasks, and manage multiple projects in a fast-paced environment.
  • Desired: experience in SaaS, technology, management consulting, banking, or other fast-paced environments.
  • Desired: experience using AI tools such as Claude, OpenAI, Gemini, or Glean to accelerate productivity.
  • Desired: familiarity with telecom, messaging, and voice networks.

Responsibilities

  • Partner with executive leadership to define, model, and execute business strategies across messaging, voice, and AI communications ecosystems.
  • Drive alignment across Carrier Relations, Product, Operations, Finance, Legal, and GTM teams.
  • Own VP-level strategic goals and deliver mission-critical projects on schedule while optimizing customer experience.
  • Synthesize technical and strategic data into executive presentations, strategic memos, and board-level reporting.
  • Analyze data and build quantitative models to solve complex, unstructured business challenges.
  • Lead global connectivity initiatives and advise executive leadership on reach, quality, and profitability.
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Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $128,560.00 - $160,700.00. Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $136,000.00 - $170,000.00. Based in the San Francisco Bay area, California: $151,120.00 - $188,900.00.
Apply Now