Strategy & Operations Manager
New
J
JobgetherConsumer financial services
Based in the United StatesFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- At least 6 years of experience in strategy, operations, product management, business analysis, management consulting, or a high-growth fintech or startup environment.
- Required Skills
- Project ManagementSQLBusiness AnalysisData AnalysisProduct ManagementStakeholder management
Requirements
- At least 6 years of experience in strategy, operations, product management, business analysis, management consulting, or a high-growth fintech or startup environment.
- Demonstrated experience managing cross-functional projects and driving initiatives from concept through execution.
- Strong product management skills, including requirements gathering, writing user stories, defining acceptance criteria, prioritizing work, and coordinating with technical teams.
- Strong analytical and problem-solving skills, including translating ambiguous business challenges into structured plans and recommendations.
- Experience using data to evaluate business performance, identify improvement opportunities, develop business cases, and measure initiative outcomes.
- Strong communication, stakeholder management, and project management skills.
- Ability to manage multiple priorities, work independently, and deliver results in a fast-paced environment.
- Strong organizational skills and attention to detail, including managing timelines, dependencies, and competing business needs.
- Previous experience in fintech, payments, lending, or financial services is highly preferred.
- Experience with SQL, business intelligence tools, process automation, or workflow optimization is an advantage.
Responsibilities
- Identify business opportunities, optimize products, and evaluate performance for growth and operational improvement.
- Translate business objectives into project plans, product requirements, user stories, acceptance criteria, and success metrics.
- Evaluate business processes, products, and workflows to identify inefficiencies and opportunities for improvement.
- Lead cross-functional initiatives from problem identification and requirements gathering through prioritization, development, testing, launch, and post-launch evaluation.
- Collaborate with business stakeholders, Product, and Engineering to define requirements, align priorities, resolve dependencies, and meet business needs.
- Analyze business data to develop recommendations, build business cases, and prioritize initiatives.
- Manage project timelines, deliverables, dependencies, and stakeholder communications.
- Design and implement scalable operational processes to improve efficiency, customer experience, and business performance.
- Monitor solution performance against success metrics and identify opportunities for continued optimization.
- Identify opportunities for process automation and workflow optimization.
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