Digital Consultant, CPQ/Logik

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ZaelabCPQ, digital commerce
Mexico City, Mexico City, Mexico. Guadalajara, Jalisco, Mexico. Monterrey, Nuevo Leon, Mexico. Mexico. Canada. United StatesFull-TimeMiddle
Salary not disclosed
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Job Details

Languages
Native or Advanced (C1+ level) Spanish required
Experience
3-5 years of experience in consulting, solution delivery, or technical implementation roles
Required Skills
ServiceNow

Requirements

  • Have 3-5 years of experience in consulting, solution delivery, or technical implementation roles.
  • Have native or advanced (C1+) Spanish.
  • Have experience with CPQ, Quote-to-Cash, B2B Commerce, or product configuration solutions.
  • Be familiar with ServiceNow, Logik.ai, or similar CPQ platforms.
  • Have exposure to integrating CPQ with CRM, ERP, or commerce platforms.
  • Hold a bachelor’s degree in Computer Science, Information Systems, Business, or a related field.
  • Obtain Certified System Administrator certification within 90 days.
  • Obtain Certified Application Developer certification within 6 months.
  • Obtain ServiceNow CPQ / Product Configuration (Logik.ai) Certification within the first year.
  • Nice to have: experience in digital commerce, service modernization, or customer experience projects.
  • Nice to have: a background in Manufacturing or B2B industries.
  • Nice to have: ServiceNow Certified System Administrator or Application Developer, Salesforce CPQ Specialist, or Revenue Cloud Consultant certification.
  • Nice to have: exposure to AI-driven workflows or automation tools.

Responsibilities

  • Support delivery of CPQ and Quote-to-Cash initiatives through solution design, configuration, and implementation.
  • Participate in client-facing discussions, solution reviews, and technical problem-solving sessions.
  • Collaborate with project teams to meet delivery milestones with quality and consistency.
  • Assist in designing Quote-to-Cash processes for product modeling, pricing, discounting, approvals, and order fulfillment.
  • Configure product configurators such as Logik.ai (ServiceNow CPQ) under senior team guidance.
  • Translate business requirements into functional specifications aligned with platform best practices.
  • Participate in business and technical discovery, assess current-state systems, and help define requirements.
  • Support business process mapping, functional and architectural documentation, and gap analysis.
  • Contribute to CPQ configuration, development, testing, and troubleshooting, escalating complex issues as needed.
  • Support integrations between CPQ, commerce platforms, ERP systems, and other enterprise applications; build prototypes and proofs of concept.
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