Manager, Property Claims – Commercial Damage Insurance
New
J
JobgetherCommercial insurance
CanadaFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- 7–10 years of experience handling commercial property and casualty insurance claims; 3–5 years of team management experience.
- Required Skills
- Analytical SkillsTeam managementCritical thinking
Requirements
- Have 7–10 years of experience handling commercial property and casualty insurance claims.
- Have 3–5 years of team management experience.
- Hold mandatory AMF Claims Adjuster Certificates in Commercial Property & Casualty Insurance and Personal Lines Insurance.
- Have a post-secondary diploma from a three- or four-year program.
- Bring the ability to motivate, coach, and develop employees.
- Demonstrate written and verbal communication skills to explain technical claims matters and build effective working relationships.
- Have strong critical-thinking, investigative, and analytical skills.
- Bring sound judgment, accountability, and the ability to support operational performance.
- A Chartered Insurance Professional (CIP) or Fellow Chartered Insurance Professional (FCIP) designation is considered an asset.
Responsibilities
- Lead, support, and develop a team of property claims professionals through day-to-day guidance and coaching.
- Provide technical advice on claims investigations, file analysis, and settlement decisions.
- Monitor key performance indicators and assess claims handling quality, productivity, and operational efficiency.
- Ensure claims files are thoroughly reviewed and managed according to established procedures and service expectations.
- Foster team engagement, accountability, continuous learning, and continuous improvement.
- Apply critical thinking and investigative skills to resolve complex claims issues and identify practical solutions.
- Collaborate with other leaders to develop and implement initiatives that strengthen claims operations and dispute resolution practices.
- Support employee growth through coaching, mentoring, and professional development.
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