Aftermarket Account Manager
New
J
JobgetherAutomotive aftermarket
Home-based position covering New York, Pennsylvania, Massachusetts, New Jersey, Maryland, Delaware, Maine, Vermont, New Hampshire, and Connecticut.Full-TimeManager
Salary not disclosed
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Job Details
- Experience
- At least six years of experience in technical sales, commercial account management, or a related field.
- Required Skills
- Microsoft ExcelNegotiation
Requirements
- Hold a bachelor's degree in business, engineering, or a related field; an equivalent combination of education and relevant experience may be considered.
- Have at least six years of experience in technical sales, commercial account management, or a related field.
- Bring experience preferably in the heavy-truck industry, automotive market, or aftermarket sales.
- Have commercial vehicle sector experience, which is highly preferred.
- Understand the assigned region and its customers, and be able to identify opportunities and develop account strategies.
- Demonstrate customer relationship management and negotiation skills, including supporting contract discussions and promotional initiatives.
- Have presentation and communication skills to explain customer needs, coordinate stakeholders, and influence partners.
- Be proficient in Microsoft Office, including Excel, Outlook, and Teams; strong Excel skills are required.
- Be able to manage multiple customer priorities and coordinate cross-functional activities in a customer-facing environment.
- Bring a proactive, commercially focused approach, problem-solving skills, and a commitment to customer satisfaction.
- Be willing and able to travel approximately 50%–75% of the time throughout the assigned territory.
- Be able to work remotely while collaborating effectively with internal teams and customers.
Responsibilities
- Manage assigned aftermarket customer accounts across the Northeast and strengthen customer partnerships.
- Develop and execute account strategies to support revenue growth, customer retention, and new commercial opportunities.
- Manage request-for-quotation processes and coordinate internal resources to deliver accurate, timely proposals.
- Gather customer feedback and communicate customer needs throughout the organization.
- Coordinate internal stakeholders to meet customer commitments, resolve issues, and deliver consistent service.
- Support customer negotiations involving contracts, pricing, and promotional programs.
- Work with business units to align product development priorities with customer requirements and market trends.
- Initiate and coordinate sales campaigns, projects, customer events, and other customer initiatives.
- Monitor customer priorities, territory needs, and market dynamics to inform account planning.
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