Implementation Manager, Student Billing
New
V
VeracrossSchool information systems
This role is based in the UKFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- 2+ years of experience in technical project management, implementing Veracross, or other SaaS-based software solutions
- Required Skills
- Change Management
Requirements
- Have a bachelor's degree or equivalent experience.
- Have an accounting degree, have studied accounting topics at university, or have relevant experience in a Business Office (Bursary) setting.
- Have 2+ years of experience in technical project management, implementing Veracross, or implementing other SaaS-based software solutions.
- Bring experience ideally including finance or billing systems and data conversion.
- Have a solid understanding of accounting fundamentals related to billing, including the accounting equation, chart of accounts, general ledger, journal entries, accounts receivable, cash processing, reconciliations, fiscal periods, year-end closing, and financial reporting.
- Have excellent written and oral communication skills, including public speaking and presentation delivery to finance leaders such as Bursars and Business Managers.
- Be able to make complex decisions and recommendations with limited direction, initiative, and independent judgment.
- Be able to learn complex enterprise-level software systems well enough to teach others.
- Have the ability to multitask in a fast-paced environment and perform root cause analysis.
- Be highly organized and able to self-manage remotely.
- Be flexible to occasionally work outside standard UK hours to support North American projects.
- Be able to travel up to 15% of the time, primarily within the UK and Europe.
Responsibilities
- Guide customer implementation projects across Veracross products, focusing on Student Billing and connected modules.
- Discover Business Office and other department workflows and needs, including how billing and fees connect to school operations.
- Consult on platform transition options, presenting and revising setup options with customers until they are agreed upon.
- Coordinate change management, including testing, revising, approving, and deploying tailored configurations.
- Model and document how school departments will use Veracross products during their first operational year.
- Develop and execute project plans, task schedules, and resource activities to support effective, on-time delivery.
- Work with the Lead Project Manager to build Business Office implementation plans for Student Billing and connected module configuration.
- Advise Business Offices on how billing setup connects to the chart of accounts, general ledger, and wider accounting processes.
- Lead training for school departments and ensure personnel complete required self-paced training.
- Collaborate with stakeholders, coach other Implementation Managers, develop post-go-live handoffs, and contribute to documentation and process improvements.
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