Account Manager - Restaurant Catering
New
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NeoWorkRestaurant catering
Workable locations: Colombia. Venezuela, Bolivarian Republic of, Full-time availability during U.S. Eastern business hours; client sessions mainly scheduled between 9:30 and 11:00 a.m. and 2:00 and 4:30 p.m. ET.ContractMiddle
SalaryIn addition to the base salary, performance-based incentives are provided. Holiday Extra Pay
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Job Details
- Languages
- Fluent written and spoken English. Professional Spanish, strongly preferred.
- Experience
- At least two years of experience in account management, client success, or marketing
- Required Skills
- MarketingGoogle WorkspaceAccount Management
Requirements
- At least two years of experience in account management, client success, or marketing.
- An MBA or equivalent business experience at that level.
- Fluent written and spoken English.
- Professional Spanish is strongly preferred.
- Comfort with Google Workspace, video meetings, CRM tools, and website editors.
- Strong organizational skills and the ability to manage many clients without close supervision.
- Full-time availability during U.S. Eastern business hours and ability to cover the stated client-session windows.
- Restaurant or food service experience is a nice to have.
- Experience with online ordering or catering platforms is a nice to have.
- Graphic design or menu design skills are a nice to have.
Responsibilities
- Lead weekly 60-minute client sessions in English or Spanish by video and screen share.
- Build and update catering menus, per-person pricing, and catering listings.
- Keep each client’s Google Business Profile and website current.
- Write catering procedures, packing guides, and staff training materials.
- Prepare forms and applications for clients to review, sign, and submit themselves.
- Guide clients through local zoning and state liquor permit processes, providing procedural support only.
- Track orders and weekly meal volume and help clients reach their catering targets.
- Record contractor and client actions, and documents signed, in a session log after every meeting.
- Escalate problems, opportunities, and SEO or social media requests to the owner.
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