Account Manager - E-commerce Marketing Agency
New
H
Hustler MarketingE-commerce marketing
Workable workplace: remote; Workable locations: Antioquia, Colombia, Mondays to Fridays between 3-6 PM BCN timeContractManager
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Languages
- You must be fluent in English
- Experience
- At least 12 months of experience working in a digital marketing role, together with at least 6 months of working experience in an email marketing field
- Required Skills
- Digital MarketingGoogle WorkspaceSlackAsanaAccount ManagementClient relationship management
Requirements
- Have at least 12 months of experience in a digital marketing role.
- Have at least 6 months of experience in email marketing.
- Demonstrate a track record of leadership, especially leading creative teams to deliver client work.
- Be familiar with Slack, Hubstaff, Asana, Klaviyo, and Google Workspace Suite.
- Be fluent in English, with excellent verbal and written communication skills.
- Be available and responsive Mondays to Fridays between 3-6 PM BCN time.
- Commit to consistently working 30-35 hours per week, approximately 140 hours per month.
- Have a stable internet connection and a laptop or PC, and be able to attend virtual video conferences.
- Work independently, meet deadlines, and manage time effectively.
- Demonstrate problem-solving, critical and analytical thinking, and adaptability.
- Be open to giving and receiving constructive feedback.
Responsibilities
- Manage assigned clients, their stores, and the client-agency relationship.
- Plan, develop, brief, and execute email, SMS, pop-up, and flow marketing campaigns.
- Lead Copywriters, Designers, and Account Managers’ Associates in campaign delivery.
- Monitor campaign performance and work to improve clients’ email marketing results.
- Collect and analyze data on consumer demographics, trends, campaign results, and A/B tests.
- Report on campaign performance, including email revenue, best-performing campaigns, and optimization measures.
- Maintain regular client communication, lead meetings, and manage client needs and expectations.
- Coordinate with internal and cross-functional teams to deliver campaigns and implement services.
- Troubleshoot client satisfaction and campaign performance issues, and work to prevent client churn.
- Identify opportunities to expand client services and present service offers to clients.
View Full Description & ApplyYou'll be redirected to the employer's site
