Senior Director, Revenue Cycle Management
New
D
Daybreak HealthBehavioral health
Remote US Nationwide; Fully remote work from anywhere in the United StatesFull-TimeDirector
SalaryThe target base salary range for this role is $175,000
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Job Details
- Experience
- 10+ years in RCM, including 5+ years leading RCM teams.
- Required Skills
- EHR
Requirements
- Bring 10+ years of experience in revenue cycle management.
- Have 5+ years of experience leading RCM teams.
- Bring deep outpatient behavioral health billing expertise.
- Bring deep Medicaid and managed care organization (MCO) billing expertise.
- Have experience in one or two startups, including building from square one and adapting as the business changes.
- Demonstrate practical, hands-on use of AI and automation to improve work, with sound judgment about where human review is needed.
- Have a track record of standing up reporting, automating manual work, and leading system migrations.
- Be comfortable owning numbers publicly and explaining forecast misses.
- Communicate complex billing findings as clear recommendations, including tradeoffs.
- Influence stakeholders and drive change without direct authority, especially across Clinical Operations, Product, and Engineering.
Responsibilities
- Own the revenue cycle end to end, from enrollment through cash.
- Analyze aging, denials, and slow-pay patterns and address their root causes.
- Manage RCM metrics and reporting, including net collection rate, days in AR, clean claim rate, denial rate, and cost to collect.
- Own EHR, clearinghouse, and billing platform relationships and configuration, partnering with Engineering on product fixes.
- Improve eligibility and benefits verification, patient responsibility, and estimates at intake in partnership with Clinical Operations.
- Identify and implement automation and AI for billing, posting, follow-up, and reconciliation, with appropriate controls.
- Partner with Finance on close, accruals, reserves, AR allowance, and cash forecasting.
- Build compliant operating practices for confidentiality, minor consent, HIPAA, and payer audits.
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